Onboarding to Cryptocurrency
Onboarding to Cryptocurrency was a human-centric report I led with researchers from the Crypto Research and Design lab. in the report, we focused on the human side of what it was like to onboard to crypto through two key frameworks and three example vignettes from the field.
Onboarding is outside the interface.
It is critical for product designers to understand that onboarding to a new technology requires a mental shift that happens outside of app interfaces. Onboarding of new financial technologies has a heavy social element. We explore several real-life examples of this in our report.
UX in Cryptocurrency
The UX in Cryptocurrency Report was published with the Crypto Research and Design Lab (Cradl) in 2022. Through an analysis of more than 30 apps, we formed high-level frameworks for understanding the current state (and future challenges) of UX in the web3 industry.
Executive Summary
CRADL believed that cryptocurrency adoption (if done well) has the potential to drive positive change in the world. Most of our research focuses on how the design of cryptocurrency products—and the cryptocurrency industry as a whole—may positively or negatively affect the financial health of everyday people.